All sale items are FINAL SALE. No exceptions.

Sale items are final sale (see additional below).

Items must be returned unworn, unopened, and in original condition with tags attached. Returns made within 3 days of purchase will be refunded. Returns within 7 days will receive store credit. No returns accepted after 7 days, no exceptions.

FINAL SALE: jewelry, handbags, belts, wallets, swimwear, sunglasses, pins, paper flowers, gift cards, books, candles, skincare, fragrance, puzzles, hats, tabletop, and ALL sale merchandise.

Ground shipping is free on orders over $250.

FedEx Ground takes approx 7-10 business days to arrive and all packages are shipped with a signature required. You'll receive an email with tracking information as soon as your purchase is shipped.

We do not ship outside the US.

We offer express shipping for $40. Orders are shipped Mon-Fri and shipped 2-Day Express. If you need overnight shipping, please email info@heroshopsf.com

Our expert stylists will come to your home to help you weed out what's no longer working and identify missing items in your wardrobe. Book your appointment here.

It's complimentary. Please check the "gift wrap" box at checkout.

For $100 flat fee, we'll hand-pick a selection of items and ship them to your home for you to try. Keep what you want and return the rest. You'll only be charged for what you love. Email personalshopper@heroshopsf.com to get started.